Privacy Policy

Effective Date: 12/09/2024

Performance Pathways International Limited (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users’ (“you” or “your”) personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you access or use our website, https://performancepathways.co.uk/ (the “Platform”). By using our Platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information from users of our Platform:

– Personal Information: This includes any information you provide when creating an account, such as your name, email address, contact details, and payment information.
– Usage Data: Information about how you use our Platform, including your IP address, browser type, pages visited, and the time and date of access.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

– To provide, maintain, and improve our Platform and services.
– To communicate with you, including responding to your inquiries and providing customer support.
– To send you updates, newsletters, and other relevant information, where you have consented to receive such communications.
– To analyze usage patterns and improve our Platform’s functionality and user experience.

3. Data Retention

We retain your personal information for only as long as is necessary for the purposes outlined in this Privacy Policy or as required by law. Specifically:

– Customer details will be removed 60 days after account termination or if there is no activity with us for 60 days.
– All contact form submissions will be removed after 120 days from the date of submission.

4. Data Sharing

We do not share your personal information with any third parties, except where required by law or to protect our rights.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. If you wish to exercise any of these rights, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email. Please review this page periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].